This webinar will introduce the Service Management System based on the FitSM standard for IT Service Management developed and deployed by EOSC-hub for EOSC, with a particular focus on the Service Portfolio Management as a key and highly strategic process. The structure of the EOSC Service Portfolios will be also presented.
- Information on the structure of the proposed EOSC SMS and its scope.
- information on the structure of the EOSC service portfolios and of the process to manage them.
Target audience: Technical architects from research infrastructures and projects, current/potential service providers and Research Infrastructure Managers.