This is a website for an H2020 project which concluded in 2019 and established the core elements of EOSC. The project's results now live further in www.eosc-portal.eu and www.egi.eu

CORBEL members

FitSM webinar for the CORBEL community

Tuesday, February 6, 2018 - 15:00 to Friday, April 27, 2018 - 13:39

To meet customer needs and provide valuable services, it is important to maintain a high quality of service, which requires a well-structured approach to how the service is managed. Existing approaches to formal IT Service Management (ITSM), such as ITIL and the ISO/IEC 20000 standard are useful but not always well suited to the challenges of providing distributed services, especially federated environments, and can often be seen as overly complex.

Access the webinar recording now, or alternatively, you can also view the slides below.